Dispatcher phone calls
Verified project outcome Web Application · 2023
FleetTrace Logistics Dashboard
A live fleet-tracking dashboard giving dispatchers a real-time map view of every vehicle and delivery status.
CLIENTFleetTrace LogisticsLogisticsReal-Time MapsOperations
FEATURED CASE STUDY2023
-58%Dispatcher phone calls
+15%On-time delivery rate
500+Vehicles tracked live
THE PROJECT AT A GLANCEA focused response to
A focused response to
a meaningful challenge.
Strategy, design and technology came together around one clear objective: create a better experience and a measurable business result.
On-time delivery rate
Verified project outcomeVehicles tracked live
Verified project outcomeThe Challenge
FleetTrace's dispatch team was fielding constant phone calls to check vehicle locations, slowing down every shift.
Our Solution
We built a live map dashboard with route status, delivery ETAs, and automated exception alerts for delayed vehicles.
FROM STRATEGY TO REALITYBuilt collaboratively.
Built collaboratively.
Tested against the goal.
Every decision was made in the context of the people using the experience and the team responsible for growing it.
HOW THE WORK CAME TOGETHEROne connected
One connected
delivery system.
Four connected workstreams kept the project strategically focused, creatively coherent and technically dependable.
Discover
Audience, business goals and technical constraints were aligned before production.
Shape
The experience and visual direction were explored through visible prototypes.
Build
The approved system was produced, integrated and tested carefully.
Grow
Launch data and real behavior created a roadmap for continued improvement.
PARTNER STORIESResults matter.
Results matter.
So does the experience.
Partnerships built with direct communication, visible progress and senior attention.
HAVE A SIMILAR AMBITION?Let’s create your
Let’s create your
next success story.
Bring us the challenge. We’ll help turn it into a clear, high-performing digital experience.
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